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Synth Riders Privacy Policy – Game

Version 1.5 (Feb 2, 2024)

Synth Riders is a virtual reality (VR) rhythm game expe­ri­ence which is intended to entertain. This Privacy Policy describes how Synth Riders, Kluge Interactive and Kluge Strategic, Inc. (makers of Synth Riders, hereinafter “we”, “us” and “our”) use, share, and protect information that we collect from players of Synth Riders while playing the game, and is a supplement to the Synth Riders Privacy Policy – Websites and Kluge Interactive Privacy Policy.

COLLECTION OF INFORMATION (EXCLUDES APPLE ARCADE)

We collect the following data:

  • We collect and store the player’s unique platform identifier (Player ID) and public display name (Player Display Name) along with scores attributed to that username.
  • We collect and store the player’s headset type and platform used (Platform Data) , and the IP address (Network ID) where the player is playing from.
  • We collect other anonymized information from your play of Synth Riders.
  • Synth Riders does NOT collect or display the player’s real name, physical address or contact information.

USE OF INFORMATION

Player ID, Player Display Name, Platform Data, Network ID

  • Facilitate in-game leaderboards for the player which also display their on-platform friends details.
  • Facilitate multiplayer games and player-to-player interaction including social features such as moderation.
  • Support Challenges, Deep Linking using social features of the player’s chosen platform.
  • Facilitate a publicly-accessible Leaderboards API to allow creation of websites and services for tournaments, challenges and community building.
  • Protect the integrity of game services provided through the use of rate limiting and network-level blocking and access limitation.

Aggregate, De-identified Play Data

  • Analyze and improve our game.
  • Support the internal operations of Synth Riders.
  • We aggregate all other usage information collected outside of those necessary items listed separately so that it cannot be used to identify any particular player.

Platform-Specific Data Collection & Privacy Information

Apple Arcade

This section describes the privacy practices specific to titles of ours that are available on Apple Arcade. These include: Synth Riders (“Games”)

Information We Collect

We collect limited information about you in our Games for Apple Arcade. This covers all data that is sent off of your device to our servers, including data collected for short term transient use. Note that we are required to obtain your permission to collect any data generated by you, including information that relates to you as an identified or identifiable individual or that is linked or linkable to you by us. Synth Riders for Apple Arcade uses Apple services for Cloud Saves and Game Center functionality such as leaderboards, and no other data is transmitted off of device.

Meta / Facebook Platform

Third Party Tracking Technologies: Social Features, Activity and Movement Data, In-Game Purchases, Gameplay Information

Playing Synth Riders on the Meta platform with a Meta Account enables rich data sharing of your activity within Synth Riders to Meta and Facebook for features native to that platform. These include but are not limited to: gameplay data for dates, times, song and difficulty played, scoreboard information, challenge participation details, Facebook friends, information required for in-app purchases, In addition, players with Meta’s “Move” activated will activate collection of spatiotemporal virtual reality tracking data, fitness performance history and distances travelled on the Meta Platform. Please note that this information is not collected by Synth Riders, for more information, please see the Facebook Privacy Policy.

Steam Platform

Third Party Tracking Technologies: In-Game Purchases, Gameplay Information

Playing Synth Riders on the Steam platform with a Steam Account enables rich data sharing of your activity within Synth Riders to Steam for features native to that platform. These include but are not limited to: gameplay data for dates, times played, scoreboard information, information required for in-app purchases, Please note that this information is not collected by Synth Riders, for more information, please see the Steam Privacy Policy.

PlayStation Platform (Sony Interactive Entertainment)

Third Party Tracking Technologies: In-Game Purchases, Gameplay Information

Playing Synth Riders on the PlayStation platform with a PlayStation Account enables rich data sharing of your activity within Synth Riders to PlayStation for features native to that platform. These include but are not limited to: gameplay activity and data for dates, times played, scoreboard information, information required for in-app purchases, Please note that this information is not collected by Synth Riders, for more information, please see the PlayStation Privacy Policy.

Pico Interactive Platform

Third Party Tracking Technologies: Social Features, Activity and Movement Data, In-Game Purchases, Gameplay Information

Playing Synth Riders on the Pico platform with a Pico Account enables rich data sharing of your activity within Synth Riders to Pico Interactive for features native to that platform. These include but are not limited to: gameplay data for dates, times, song and difficulty played, scoreboard information, challenge participation details, Pico friends, information required for in-app purchases, In addition, players with Pico’s Fitness Tracker activated will activate collection of spatiotemporal virtual reality tracking data, fitness performance history and distances travelled on the Pico Platform. Please note that this information is not collected by Synth Riders, for more information, please see the Pico Interactive Privacy Policy.

Viveport Platform

Third Party Tracking Technologies: In-Game Purchases, Gameplay Information

Playing Synth Riders on the Viveport platform with a Viveport Account enables rich data sharing of your activity within Synth Riders to HTC and Viveport for features native to that platform. These include but are not limited to: gameplay data for dates, times played, scoreboard information, information required for in-app purchases, Please note that this information is not collected by Synth Riders, for more information, please see the HTC Privacy Policy.

Third-Party Integrations

YUR Watch Integration (Deprecated for all current platforms)

Third Party Tracking Technologies: Activity and Movement Data, Gameplay Information

Activating and pairing the YUR watch device in Synth Riders to a YUR account enables data collection by YUR. This may include: spatiotemporal virtual reality tracking data, the dates, songs and difficulties you played, fitness performance history, distances travelled, information about your estimated heart rate and any other information that may be available from time to time. This data is attached to your YUR account and is therefore not anonymous. For more information, please see the YUR Privacy Policy.

bHaptics Integration

Third Party Tracking Technologies: Usage Data

Using a bHaptics device and enabling integration within Synth Riders enables data collection by bHaptics. This may include the dates and times you accessed the game and any other information that may be available to the integration from time to time. For more information, please see the bHaptics Privacy Policy.

Unity Crash & Analytics Integration

Third Party Tracking Technologies: Crash Information, Usage Data, Gameplay InformationWe utilise Unity Platform services to collect, store and analyze de-identified data from players. De-identified gameplay information corresponding to analytical metrics for player activities within the game is collected and stored in Unity Analytics to allow us to monitor and improve game services for all players. In addition, in the event that the game crashes and the player reports the crash, de-identified data about the circumstances of the crash are reported through the Unity Crash Monitoring service to monitor and improve the health of the game. For more information, please see the Unity Game Player and App User Privacy Policy.

Synth Riders Public Leaderboards API

Third Party Tracking Technologies: Leaderboards Data, Gameplay InformationWe provide a publicly accessible API which allows the third-party integration of Synth Riders Leaderboard Data into websites and other services to provide a richer experience for Synth Riders players outside of the game, such as ranking, aggregate websites and tournaments. Data made available through this API consists only of that which is available in game on the leaderboards, and is limited to gameplay data for dates, times, song and difficulty played, scoreboard information, challenge participation details. It is possible for players to opt-out of leaderboards including this API by sending us an email at [email protected].

ACCESSING AND CORRECTING YOUR INFORMATION

You can review and change your personal information by sending us an email at [email protected]. Specifically, you can send us an email to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy, for example, to reflect changes in the law, our practices, or the features of Synth Riders. These changes will be effective immediately upon posting. As a result, you should periodically review the Privacy Policy so that you are up to date on our most current policies and practices. By playing Synth Riders, you agree to the terms and conditions of this Privacy Policy, and, by continuing to play Synth Riders after changes have been made, you agree to the changes.

STILL HAVE QUESTIONS?

If you have any questions or concerns regarding this policy, please contact us.