Synth Riders – End User License Agreement (EULA)

Version 1.2 (Effective May 19, 2025)

This End User License Agreement (“Agreement”) constitutes a legal agreement between you (“user”, “you”, and “your”) and Kluge Interactive (“Kluge Interactive”, “us”, “we”, and “our”) for our game, Synth Riders (“Game”). By installing, accessing, or using the Game, you agree to be bound to the terms and conditions of this Agreement and all associated documents, including the Kluge Interactive Terms of Use (“Terms”), Synth Riders Code of Conduct (“Code”), and Synth Riders Privacy Policy, which are incorporated by reference. This Agreement governs the download, installation, and core gameplay of the Game, as well as additional downloadable content (“DLC”), online services, multiplayer features, and in-game purchases (“Services”). If you do not agree to this Agreement, do not install or use the Game.

Acceptance. By selecting “I Agree,” “Accept,” “Agree/Continue,” “OK,” or any localized equivalent, or by downloading, installing, accessing, or using the Game, you affirmatively accept and agree to be bound by this End User License Agreement. If you do not agree to the terms of this Agreement, you may not access or use the Game. Do not install, launch, or use the Game unless you accept all of the terms and conditions contained in this Agreement.

Parents & Guardians

We provide game rating information on the platforms where our games are distributed to help you assess whether our games are appropriate for your children. Certain DLC, expansions, or future updates may carry a different or higher content rating than the base Game. Before purchasing or enabling any add-on, please review the rating, description, and user-generated feedback for that specific content. We also strongly encourage you to supervise your child’s online activities, review the content they access, and, when necessary, monitor their social interactions. For specific ratings, please refer to the distribution platform’s information, such as on Steam or other marketplaces where our games are available.

I. YOUR USE OF THE GAME

A. Age Confirmation. By accessing the Game or using the Services, you confirm that you are either (i) of legal age in your jurisdiction, or (ii) have obtained verifiable consent from a parent or legal guardian. If you are under the legal age, your parent or guardian must agree to this Agreement on your behalf. Both you and your guardian are responsible for compliance and all activity associated with your Account (as defined below). Misrepresenting age or consent is a material breach of this Agreement and may result in termination of your Account and/or access to the Services and we reserve the right to terminate access and revoke licenses retroactively if it is later determined that age misrepresentation occurred, regardless of when discovered. Any usage during such time is unauthorized.

B. Health and Safety Considerations. Use of the Game, particularly in virtual reality, may pose physical risks such as motion sickness, fatigue, or injury. You are responsible for maintaining a safe play area and adhering to all health and safety guidelines provided by your VR device or our Game. Kluge Interactive disclaims liability for harm caused by failure to follow safety recommendations, to the fullest extent permitted by law. By using the Game, you acknowledge and voluntarily assume all risks associated with virtual reality gameplay, including but not limited to disorientation, dizziness, falls, or other physical discomforts. You hereby acknowledge and agree to use the Game at your own risk.

C. Accounts Through Third-Party Platforms. Access to certain features of the Game requires an account created through third-party platforms, such as Meta, Steam, or PlayStation. These platforms operate independently, and their respective terms and privacy policies govern account creation and management. Kluge Interactive does not currently manage account creation, storage, or account-related information. You are responsible for providing accurate, current, and complete information when creating accounts through these platforms. Any issues related to account access, security, or unauthorized use must be resolved directly with the applicable platform. Violations of platform terms may impact your access to the Game. If Kluge Interactive introduces a direct account creation process in the future, this section will be updated accordingly. Please note that while the platform terms govern your platform account, we reserve the right to restrict or revoke your access to the Game or its features based on violations of this Agreement, regardless of platform account standing. If you lose access to your third-party platform account for any reason, we are not responsible for recovering access to your Game purchases or Services. Your continued access to the Game depends on your compliance with both this Agreement and the platform’s account policies.

D. System Requirements & Compatibility. To play the Game, your device must meet all necessary system requirements and be compatible with supported platforms, such as Meta, Steam, or PlayStation. Additionally, an internet connection may be required for certain features, including access to purchased DLC, online leaderboards and multiplayer gameplay. You are responsible for maintaining a reliable connection and covering any associated costs, such as data usage fees. Online features may be unavailable without a stable connection, and no refunds or credits will be issued for such downtime except where required by law. In cases of conflict between this Agreement and third-party terms, the third-party terms govern platform-specific issues, while this Agreement governs all other aspects of your use of the Game.

E. Third-Party Links, Advertising & Services. The Game may include links to third-party websites, advertisements for third-party products or services, or access to third-party functionality. These third parties operate independently, and we disclaim responsibility for their content, accuracy, legality, or practices. Any interactions you have with third-party entities are at your own risk, and Kluge Interactive is not liable for any loss, damage, or disputes arising from such interactions. You acknowledge and assume all risks associated with interacting with third-party services or content accessed through the Game. We do not vet, monitor, or control third-party content and disclaim all responsibility for harm arising from your use of such services.

F. Updates & Service Changes.
1. Updates. We may provide patches, updates, upgrades, or other modifications to the Game (collectively, “Updates”) that are required for continued use. Updates may install automatically and without any prior notice. You acknowledge that continued use of the Game may require acceptance of Updates and that failure to install them may render the Game, or portions of it, inoperable.

2. Device-Support. From time to time we may add, modify, suspend, or permanently discontinue support from specific hardware, operating systems, or platform services (for example, if a VR headset is retired by its manufacturer or a platform policy changes). When commercially reasonable and where required by applicable law, we will provide advance notice of material changes to supported devices or services via our website, store page, or in-Game messaging. While we aim to improve functionality and address issues, we make no commitment to provide Updates or guarantee ongoing compatibility with all systems or devices, and we may alter or discontinue any part of the Game to (i) improve performance or security, (ii) address legal or regulatory requirements, (iii) comply with third-party platform terms, or (iv) respond to technical or business considerations. We disclaim liability for any inability to access the Game resulting from your failure to maintain compatible hardware, software, or network connectivity, to the fullest extent permitted by law. You acknowledge and agree that you have not relied on the continued availability of any particular feature, hardware compatibility, or content in deciding to use or purchase the Game, and you waive any claims based on loss of such features unless otherwise required by law.

3. Regional & Platform Availability. The Game, its DLC, and specific features are offered on a territorial and platform-dependent basis. Some songs, levels, or mechanics may be unavailable, or later removed, in certain regions or on certain devices due to content ratings, platform policies, licensing terms, or local laws (e.g., a music track banned for regional content restrictions, or hand-tracking available only on compatible headsets).. If you change region, switch platforms, or if a storefront later restricts content, you may lose access to that content or feature without refund except where required by law. We reserve the right to add, limit, or discontinue any content or functionality in any territory or on any platform at our sole discretion. Where material restrictions apply, we will provide notice via the storefront listing or in-Game messaging. Please note that content removals may occur at our discretion, including due to licensing changes, legal compliance, platform requirements, or strategic business decisions. We shall not be liable for the loss of access to any removed content, provided we acted in good faith and in accordance with applicable law.

G. Trial/Demo Version. If you access a trial and/or demo version of the Game, your use may be restricted by time, features, or other limitations. You agree not to bypass these restrictions or use unauthorized methods to extend access. Violations of trial or demonstration limitations may result in account suspension or legal action. Kluge Interactive may enforce these restrictions using reasonable technical measures to ensure compliance during your use of the trial and/or demo version.

II. OWNERSHIP OF THE GAME

A. Intellectual Property Rights. The Game and all associated content, including the Kluge Interactive name, Synth Riders logo, and other associated trademarks are the exclusive property of Kluge Interactive or its licensors. Use of the Game does not grant you any ownership interest in the Game, its Content, or any part thereof, including content you access, download, or interact with while using the Game or Services. “Content” includes virtual assets, text, forum posts, messages, music, sound, images, videos, graphics, design elements, characters, icons, upgrades, and features. All rights are reserved. All associated intellectual property rights, including copyrights, trademarks, service marks, patents, and trade secrets, are protected under applicable laws and treaties. Certain materials within the Game may be licensed from third parties, and those licensors retain all rights in their respective materials. Unauthorized use, reproduction, or modification of any Content may result in enforcement actions.

B. License Grant for the Game. Subject to your compliance with this Agreement, we grant you a non-exclusive, revocable, non-transferable, personal license to download, install, and use the Game on devices you own or control or access our Services for personal, non-commercial purposes. This license does not permit: (i) the creation of derivative works, modifications, or unauthorized integrations of the Game except when such works are produced solely through Kluge-provided or Kluge-authorized creation tools or templates (e.g., the stand-alone Beatmap Editor or Custom Stage template) and strictly for personal, non-commercial use in accordance with Section V; (ii) the redistribution or resale of the Game or its Content in any form; and / or (iii) use of the Game for commercial purposes, including public performances, competitions, or promotions, without prior written consent. We reserve the right to revoke this license immediately if you breach any term herein. Upon termination, any license from us to you to use our Game or Services ends immediately.

C. External Contributions Policy. We value your feedback, and while we welcome general suggestions or feedback submitted through designated channels such as official forms or Discord, please refrain from submitting external contributions, including creative ideas, suggestions, or materials (collectively, “Contributions”). If you do, please understand that we may freely use them without any compensation to you. By sharing Contributions with us, you grant us a worldwide, perpetual, irrevocable, non-exclusive right, and license to use them for any purpose, commercial or otherwise. You also agree to take any necessary actions to ensure the validity of these rights. You agree that no fiduciary, confidential, or implied license relationship is created by your submission of Contributions, and you waive any claims to compensation, authorship, or attribution related to your Contributions.

III. DATA COLLECTION

The purchase, download, installation, and use of the Game are also subject to our Privacy Policy, located at https://synthridersvr.com/privacy-policy, which governs how we collect, use, and share personal data. By using the Game, you agree to the practices described in the Privacy Policy. This section highlights VR-specific considerations:

A. VR-Specific Data. While using VR version of the Game, additional data may be collected to enable core gameplay features, improve your experience, and ensure safety. This includes:

1. Spatial Data: Information about your physical environment such as play area boundaries, room-scale meshes, walls, furniture, or passthrough camera imagery and depth data (where supported/required) to deliver safety, augmented and mixed-reality, and accessibility features in the Game. Mesh and camera data remains on-device and is neither stored by nor transmitted to Kluge Interactive. We do not currently sample environment meshes for analytics; should an opt-in diagnostic program be introduced later, only anonymized data will be collected and handled as described in our Privacy Policy.

2. Motion Tracking Data: Data from your VR device’s sensors, including body movements and gestures, used for gameplay mechanics and avatar interaction.

3. Biometric Data: If supported by your device, data such as hand position and gestures, eye movements, facial expressions and body tracking may be used to enhance functionality but is not stored or processed beyond the session.

These data points are processed solely to understand and improve functionality and features of the game or troubleshoot issues and are handled in compliance with applicable laws. Refer to the Privacy Policy for details on how this data is managed, stored, and protected.

B. Voice Communication. The Game includes an optional voice chat feature powered by third-party services. By enabling voice chat, you consent to the processing of audio data as necessary to provide the feature. Kluge Interactive does not store or monitor voice data. Players may mute the voice chat feature at any time. Parents are encouraged to use device controls to disable voice chat for younger users. Users under 13 are not permitted to access voice communications or Multiplayer. Abuse of the feature may result in enforcement actions, as outlined in the Code of Conduct.

C. Third-Party Platforms & Integrations. Certain features may require interaction with third-party platforms, such as VR hardware providers or multiplayer services. These platforms operate under their respective terms and privacy policies. Kluge Interactive is not responsible for data collected or processed by third-party platforms. Refer to your platform provider’s terms for details.

D. User Responsibility & Parental Guidance. You are responsible for maintaining a safe play area and ensuring compliance with local data protection laws, especially when enabling features such as additional downloaded content (DLC), multiplayer, voice chat or sharing gameplay data. Parents must supervise children’s use of the Game and utilize parental controls to restrict access where appropriate. Please note that we do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such data without verified parental consent, we will take immediate steps to delete it. If you believe this has occurred, please contact us at [email protected].

E. Data Retention & User Rights. Data collected during gameplay, including spatial and motion tracking data, is retained only for the duration of your session unless otherwise specified in the Privacy Policy. Players may request data deletion or access under applicable privacy laws by contacting [email protected]. This includes the right to request access to, correction or deletion of, or restriction on processing of your data, as well as the right to object to certain uses or request data portability, where applicable under laws such as the GDPR or CCPA.

IV. RESTRICTIONS & CODE OF CONDUCT

A. Restrictions on Use. Unless explicitly authorized otherwise by Kluge Interactive, your use of the Game is subject to the following restrictions:

1. The Services are for personal, private, and non-commercial use only, except as explicitly permitted in this Agreement or by Kluge Interactive in writing.

2. You may not sublicense, sell, rent, lease, or otherwise distribute the Services or any rights granted herein.

3. Reverse engineering, decompiling, or disassembling the Services is prohibited unless explicitly authorized by law.

4. You may not bypass, disable, or remove any technical measures, such as anti-cheat protections, digital rights management (DRM), or encryption, designed to prevent misuse or unauthorized access.

5. Cheating, exploiting bugs or glitches, using unauthorized software, or facilitating restricted activities is strictly prohibited.

6. You may not violate any applicable terms, policies, licenses, or codes of conduct associated with the Services.

7. You may not restrict or inhibit any authorized user from enjoying the Services, including through anti-social behavior including but not limited to: harassment, spamming, stalking, doxing, or griefing.

8. Exporting or re-exporting the Services in violation of U.S. export controls, economic sanctions, or other applicable laws is strictly prohibited.

9. Your use of the Services must comply with all applicable laws and regulations.

B. Code of Conduct. Your use of the Game, related platforms (including Discord), and social media pages is subject to our Code, which governs acceptable behavior and reporting procedures, including the handling or reports and investigations, across all public and in-game spaces. Reports submitted under the Code are treated as confidential but not anonymous. User identification may be retained and disclosed as necessary to ensure fair and accurate investigation, prevent abuse of reporting tools, and support enforcement of this Agreement. By using the Game, you agree to these procedures as incorporated by reference. While we are not obligated to monitor all activity, we reserve the right to review user behavior, communications, and content shared in-game or on affiliated platforms to ensure compliance with this Agreement and the Code. Monitoring may be automated or manual and may include the retention of logs or evidence necessary to investigate reports or respond to legal obligations.

C. User Disputes. We do not control or endorse the content shared by other users through our Services. You may encounter content that is offensive, harmful, inaccurate, or deceptive. Please use caution, common sense, and safety when interacting with others in the Game. You are solely responsible for your interactions with other users, and we are not involved in or liable for those interactions. In the event of a dispute with one or more users, you agree to release Kluge Interactive, including its officers, directors, agents, subsidiaries, and employees, from any and all claims, demands, and damages (actual, special, statutory, and consequential) of every kind and nature, whether known or unknown, suspected or unsuspected, arising out of or connected with such disputes.

California residents specifically waive California Civil Code Section 1542, which states: “A general release does not extend to claims that the creditor does not know or suspect to exist in their favor at the time of executing the release, which, if known by them, must have materially affected their settlement with the debtor.” While we reserve the right to monitor disputes, we are under no obligation to do so.

D. Enforcement & Remedies. Violations of the restrictions or Code may result in enforcement actions, including but not limited to (i) termination of your license and access to the Game; (ii) temporary or permanent bans from online features or services; or (iii) legal action, including claims for damages, particularly for violations of intellectual property rights. Kluge Interactive reserves the right to investigate and take appropriate action for any violations at its sole discretion. Users may report violations to [email protected]. Please note that any attempt to evade enforcement actions, including creating alternate accounts or misrepresenting identity, is strictly prohibited. We may use technical means, such as IP or device tracking, to detect and prevent such evasion, and may report serious or repeated violations to third-party platform providers or legal authorities. Notwithstanding the foregoing, we may retain moderation records, including communications, reports, and supporting materials, to document violations and support our enforcement decisions. These records may also be used to defend against legal claims or comply with applicable laws and platform requirements. We reserve the right to preserve and use any user communications, moderation records, or other relevant materials for purposes of investigating conduct, responding to legal claims, or defending our enforcement decisions in administrative, regulatory, or judicial proceedings, where legally permissible.

V. USER GENERATED CONTENT

A. User Generated Content. “User Generated Content” (“UGC”) refers to any digital content or communications created, uploaded, streamed, or distributed in connection with the Game. This includes, but is not limited to, in-game interactions, custom mods, beatmaps, stages, streams, videos, audio, text, environment meshes, and other content derived from or interacting with the Game, its trademarks, or intellectual property. By creating or sharing UGC, you agree to comply with this Agreement, the Code, and all applicable laws, including copyright and trademark regulations. You must not state or imply that any UGC is officially produced, approved, or endorsed by Kluge Interactive. You are fully responsible for ensuring you have the legal rights and permissions to create and share such content.

B. License Grant to You. We grant you a limited, revocable, royalty-free, non-transferable license to use the Game, including its related copyrights and trademarks, to create and share UGC for personal, non-commercial purposes. This license does not permit sublicensing, and it automatically terminates upon the termination of your Account or this Agreement.

C. License Grant to Kluge Interactive. By creating or sharing UGC, you grant Kluge Interactive a perpetual, worldwide, royalty-free, transferable, sub-licensable license to use, modify, distribute, display, and create derivative works of your UGC for any purpose, commercial or otherwise, including marketing, community spotlights, and future Game updates, without compensation to you.

D. Modding & Streaming Guidelines. Mods and streams are welcome but must adhere to the following guidelines:
1. Mods must not introduce malicious software, exploit vulnerabilities, or circumvent security measures in the Game.
2. Mods must not be monetized or distributed for commercial gain unless expressly authorized by Kluge Interactive.
3. Streams and videos must comply with the Code and platform policies, such as those of Twitch or YouTube.
4. Content must avoid unlawful or inappropriate material and include disclaimers clarifying that it is user-generated and not officially endorsed by Kluge Interactive.

E. Monetization. You may earn passive revenue only through platform-native features that do not impose a direct fee on end-users (e.g., ad revenue or subscriptions on Twitch or YouTube). You may not (1) sell, rent, license, sublicense, or pay-wall any UGC; (2) solicit donations or recurring payments (e.g., Patreon or Ko-fi) in exchange for access to UGC; (3) bundle Virtual Items, licensed music, or any part of the Game in a paid mod, plug-in, or tool; or (4) use Kluge Interactive’s trademarks or the Game’s music in any commercial endorsement or sponsorship of your UGC. Any attempt to monetize UGC beyond the foregoing will be deemed a material breach of this Agreement. You will reimburse us for any fees, fines, royalties, or damages arising from you unauthorized commercial exploitation.

F. Compliance & Indemnification. You are solely responsible for ensuring that your UGC does not infringe on the rights of others, violate this Agreement or the Code, or cause harm. This responsibility applies to content distributed on external platforms, such as Twitch, YouTube, or unaffiliated modding sites like SynthRiderz. You agree to indemnify Kluge Interactive, its affiliates, and employees against any claims, damages, or expenses (including attorney’s fees) arising from or related to your UGC, wherever it is hosted or shared.

G. Moderation & Enforcement. Kluge Interactive reserves the right to monitor, modify, suppress, remove, render inoperable or report UGC that violates this Agreement, the Code, or applicable law. This includes mods, streams, or other content shared both within and outside the Game. Enforcement actions, including warnings, suspensions, or bans, may be taken at our sole discretion to protect the Game, its users, and the broader community. We may remove or disable access to UGC in response to complaints from third parties alleging intellectual property infringement, even without a formal legal determination. This includes actions taken under the Digital Millennium Copyright Act (DMCA) or similar laws in other jurisdictions. Users may submit counter-notifications where applicable, as outlined in Section XI.C.

H. Morality Clause. All UGC, including mods and streams, must adhere to ethical standards. This includes refraining from promoting illegal activities, using cheats or exploits, or engaging in behavior that undermines the integrity of the Game. Violations may result in enforcement actions, including the revocation of your license to use the Game.

I. Prohibit AI-Generated or Deepfake UGC Using Others’ Likenesses. You may not upload or share UGC that includes AI-generated voices, likenesses, or other representations of real individuals (including public figures, creators, or other users) without their prior express written consent. This includes deepfakes, synthetic voiceovers, or other simulated content that may mislead or impersonate.

J. Public Areas & Privacy. Any UGC shared in public spaces connected to the Game, such as forums, streaming platforms, or modding sites, is publicly accessible and subject to the respective platform’s terms. Kluge Interactive is not responsible for unsolicited communications or misuse of your content on these platforms. We encourage you to exercise caution and avoid sharing personal information in public areas.

K. UGC-Specific Disclaimer. WITHOUT LIMITING SECTION IX (LIMITED WARRANTY & LIABILITY), ALL UGC (INCLUDING BEATMAPS, CUSTOM STAGES, AND MODS) IS PROVIDED “AS IS” AND AT YOUR OWN RISK. KLUGE INTERACTIVE ACCEPTS NO LIABILITY WHATSOEVER FOR LOSS OF DATA, DEVICE DAMAGE, SECURITY BREACHES, OR OTHER HARM ARISING FROM THE CREATION, DOWNLOAD, INSTALLATION, OR USE OF UGC, EVEN WHEN CREATED WITH OUR OFFICIAL TOOLS.

VI. VIRTUAL ITEMS

This section outlines the rules for acquiring and using virtual currency (“Virtual Currency”), virtual goods such as customization cosmetics (“Virtual Goods”), and DLC within the Game. Virtual Currency, Virtual Goods, and DLC are collectively referred to as “Virtual Items.” Participation in or acquisition of Virtual Items is subject to your system requirements and device compatibility as necessary to verify account ownership of or entitlement to Virtual Items. An active and stable internet connection may be required at launch, and periodically thereafter, to authenticate your account and verify your entitlement to Virtual Items; without such connectivity, access to some of all Virtual Items may be unavailable.

A. Virtual Items. Within the Game, you may acquire (purchase or otherwise receive) Virtual Currency, Virtual Goods, and DLC, which you can then use to enhance your gaming experience. By acquiring and using these Virtual Items, you agree that: (i) you have fully understood the terms in this section and agree with them. If you are not capable of understanding these terms, you are not permitted to acquire and use Virtual Items; (ii) you have fully understood the terms regulating the purchase of Virtual Items within the respective platform; (iii) you meet all the conditions applicable in your country for acquiring Virtual Items.

B. No Ownership. You do not own the Virtual Items. We grant you a non-exclusive, revocable, non-transferable right and license to use your acquired Virtual Items consistent with the rest of this Agreement. You are only allowed to acquire Virtual Items from us or persons we have authorized to sell our Virtual Items.

C. Non-Refundable Purchases. All purchases within the Game, including DLC, are payable in advance and are non-refundable, except as expressly set forth in this Agreement or required by law. We may revise the pricing for Virtual Items offered through the Game at any time. By purchasing or redeeming Virtual Items or DLC, you expressly agree that delivery of digital content begins immediately, and you waive any statutory right of withdrawal or refund under applicable consumer protection laws, unless otherwise required by law.

D. No Monetary Value. You acknowledge that Virtual Items have no monetary value and cannot be exchanged for real money, goods, or services from us or anyone else. Virtual Items are non-transferable. We reserve the right to control, regulate, change, or remove any Virtual Item without any liability to you. You may not sell, trade, gift, or otherwise transfer Virtual Items to other users or third parties, including through unofficial marketplaces, reselling platforms, or personal arrangements. Such transactions are prohibited and may result in enforcement action or termination of your license.

E. Use and Technical Issues. You may use the acquired Virtual Items in any way allowed within the Game. Note that once you spend Virtual Currency or consume Virtual Goods, you lose the right to the spent Virtual Currency or consumed Virtual Goods. In exceptional cases, we may—at our sole discretion—decide to restore the spent Virtual Currency or consumed Virtual Goods (for example, due to an error within the Game). If you encounter any technical issues with in-game purchases or DLC, please contact our support team at [email protected]. We are committed to resolving such issues promptly.

F. Effect of Termination. If your license to use the Game is terminated for any reason, you acknowledge that we are not liable for any loss or damage caused to you, and you lose all rights to any Virtual Items acquired within the Game. In this case, you also agree that we will not reimburse or refund any Virtual Items acquired.

VII. TERMINATION

A. Agreement Effectiveness. This Agreement becomes effective when you affirmatively accept its terms by downloading, installing, accessing, or using the Game. Your continued use of the Game constitutes acceptance of any updates to this Agreement, provided you are notified of material changes and given the opportunity to review them. If you do not agree to the updated terms, you must cease use of the Game and may terminate this Agreement as provided below.

B. Termination by You. You may terminate the Agreement at any time by (i) deleting and removing all copies of the Game and Content from your devices and (ii) destroying any physical or electronic backups in your possession. Termination by you does not affect any rights or obligations accrued prior to termination. We reserve the right to verify your compliance with these requirements if necessary. Failure to comply with deletion obligations may result in continued enforcement of this Agreement.

C. Termination by Us. We may terminate this Agreement immediately and without notice if you materially breach its terms, including but not limited to (i) unauthorized distribution or modification of the Game or Content; (ii) violation of the Code of Conduct or any applicable law in connection with the Game; and / or (iii) circumvention of security features, such as anti-cheat mechanisms. In the event of termination by us, you must immediately cease all use of the Game and delete all copies. Failure to comply may result in legal action or further enforcement measures. Please note that we reserve the right, in our sole discretion, to take immediate enforcement actions, including account suspension or termination, without any prior notice, where necessary to protect the integrity of the Game or safety of the community, or where we determine a user’s conduct poses legal, reputational, or operational risk.

D. Automatic Termination. This Agreement terminates automatically if (i) you fail to comply with its material terms and do not remedy the breach within fourteen (14) days of receiving written notice from Kluge Interactive; or (ii) you become ineligible to use the Game due to legal or regulatory restrictions. Upon automatic termination, you must immediately cease all use of the Game, delete all copies from your devices, and confirm compliance with these requirements upon request.

E. Effect of Termination. Upon termination, you are prohibited from: (i) accessing or attempting to use our Services in any form; (ii) retaining, sharing, distributing, or otherwise making available any copies of our Services or Content; or (iii) circumventing any technical measures or restrictions we implement to prevent access following termination. All rights granted to you under this Agreement, including access to in-game purchases, virtual currency, items, or any other features, will immediately cease without refund or compensation. Any progress or data associated with your use of the Services may be lost, and we are not liable for any damages resulting from such loss. Termination of your license by us may not affect your platform account with third-party services (e.g., Steam, Meta), but we may request that such providers restrict access to the Game or Services if necessary to enforce this Agreement. We may retain certain personal data following termination to comply with legal obligations, enforce our rights, or resolve disputes, in accordance with our Privacy Policy and applicable laws.

VIII. INDEMNIFICATION

A. Scope. You agree to defend, indemnify, and hold harmless Kluge Interactive, its affiliates, and its third-party developers and partners, including their respective employees, contractors, officers, directors, and agents, from any liabilities, claims, damages, losses, or expenses (including reasonable attorney’s fees) arising out of or in connection with: (i) your breach of this Agreement or any applicable law or regulation; (ii) any User Generated Content or other content or information you provide that infringes or violates the rights of a third party when used by us in accordance with this Agreement; (iii) your use or misuse of the Game; and / or (iv) your unlawful acts or omissions.

B. Defense & Control. We and our affiliates, third-party developers, and partners reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree to cooperate fully with us in asserting any available defenses.

C. Limitations. You are not required to indemnify us for any liabilities, damages, or losses arising from: (i) the negligent acts or omissions, fraud, or willful misconduct of Kluge Interactive, its officers, employees, contractors, or agents; or (ii) circumstances where you are not the cause of the breach or claim.

D. Third-Party Costs. You are solely responsible for any third-party costs incurred while using our Services, except where such costs are directly caused by Kluge Interactive’s breach of this Agreement.

E. Survival. All indemnification obligations under this entire Section VIII shall survive the termination or expiration of this Agreement.

IX. LIMITED WARRANTY & LIABILITY

A. Warranty Disclaimer. Kluge Interactive, our affiliates, third-party developers, and partners, provide this Game “AS IS” and on an “AS AVAILABLE” basis. We make no express warranties or guarantees about our Game. TO THE GREATEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, SATISFACTORY QUALITY, FIT FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE GAME WILL MEET YOUR REQUIREMENTS, BE ERROR-FREE, OR UNINTERRUPTED.

B. Limitation of Liability. Kluge Interactive, our affiliates, third-party developers, and partners are not liable for any damages from using or being unable to use the Game. THIS LIMITATION INCLUDES DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). This includes damage to devices, except in cases of fraud, death, or personal injury caused by our negligence. If the Game damages your device due to our lack of reasonable care, we may compensate you or repair your device. OUR MAXIMUM LIABILITY AND YOUR SOLE EXCLUSIVE REMEDY SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE GAME. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

C. Statutory Consumer Rights. Nothing in this Agreement shall limit your statutory consumer rights.

D. Back-up of Data Files. You should back-up to another secure location, on a regular basis, any data files concerning your use of the Game as we accept no liability for lost or corrupted data.

X. DISPUTE RESOLUTION

A. Informal Resolution. Before initiating formal proceedings, you and Kluge Interactive agree to attempt resolving disputes informally. To initiate this process, you must send a written notice to [email protected] detailing (i) your name, address, and contact information; (ii) the nature of the dispute, with supporting facts; (iii) the relief sought. We will respond within fifteen (15) business days of receipt. Both parties agree to engage in good faith negotiations for a period of sixty (60) days. If the dispute remains unresolved, formal proceedings may be initiated.

B. Arbitration Agreement. Any claim, dispute, or controversy arising out of or relating to this Agreement, the Game, or any related services shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted remotely unless both parties agree to an alternative arrangement. The following claims are excluded from arbitration: (i) claims seeking injunctive or other equitable relief to protect intellectual property rights; and (ii) statutory claims that are not subject to mandatory arbitration under applicable law.

Each party shall bear its own legal fees and costs unless the arbitrator determines otherwise in accordance with the applicable arbitration rules. The arbitrator shall have the exclusive authority to resolve any dispute related to the interpretation, applicability, enforceability, or formation of this Agreement, including the validity of the class action waiver outlined below.

C. Class Action Waiver. All disputes must be resolved on an individual basis. BY AGREEING TO ARBITRATION, YOU WAIVE THE RIGHT TO BRING OR PARTICIPATE IN CLASS ACTIONS, COLLECTIVE ARBITRATIONS, OR REPRESENTATIVE ACTIONS. This waiver is a material part of this Agreement and is intended to provide a more efficient resolution process for both parties.

D. Governing Law & Venue. If arbitration is found to be unenforceable or inapplicable, any disputes shall be brought exclusively in the state or federal courts located in Los Angeles County, California. This Agreement shall be governed by the laws of the State of California and applicable federal laws of the United States, without regard to its conflict of law principles. However, residents of jurisdictions where such provisions are prohibited may bring claims in their local courts as required by applicable law.

E. International Users. For users residing outside the United States, this Agreement shall be governed by the laws of your jurisdiction to the extent required by local consumer protection laws. Disputes involving international users may be resolved via arbitration under internationally recognized standards, such as the International Chamber of Commerce (ICC) Arbitration Rules, unless prohibited by local laws.

F. Prevailing Party Clause. In any action or proceeding to enforce this Agreement, the prevailing party shall be entitled to recover its reasonable attorney’s fees and costs, in addition to any other relief to which it may be entitled.

XI. MISCELLANEOUS

A. Non-Transferability. The terms of the Agreement are personal to you, and you are not permitted to assign, sub-license, transfer, or dispose of your rights or obligations herein.

B. Changes. It is your responsibility to read, understand, and accept this Agreement in connection with your use of the Game. You acknowledge that we may make changes to this Agreement and to the Game itself, including its features, functionalities, and content, at any time and at our sole discretion. Such changes may be necessary to improve, enhance, or modify the Game, or to comply with legal, security, or policy requirements. You agree that your continued use of the Game after any such changes will constitute your acceptance of the changes. If you do not agree with the changes, you must cease using the Game. You should check this Agreement regularly to stay informed about any changes. Please note that by downloading, installing, or using the Game, you affirmatively acknowledge and agree to this Agreement and all incorporated policies, including the Terms, Privacy Policy, and Code of Conduct. If you do not agree, you must cease use of the Game immediately.

C. DMCA Complaints. We respect the intellectual property rights of others and complies with the Digital Millennium Copyright Act of 1998 (the “DMCA”). If you believe that any Content within the Game or related services operated by Kluge Interactive infringes your copyright, you may file a DMCA notice with us by contacting [email protected] and providing the following information: (i) identification of the copyrighted work you claim is infringed; (ii) identification of the material you claim is infringing and its location within the Game or Services; (iii) your contact information, including an email address; (iv) a statement affirming your good faith belief that the use is unauthorized; (v) a declaration, under penalty of perjury, that the information provided is accurate and that you are authorized to act on behalf of the copyright owner. We will investigate and take appropriate action as required by law.

D. Export Restrictions. You agree to comply with all applicable export and import laws, restrictions, and regulations of the United States or any foreign nation. You will not export, re-export, or import the Game or its documentation in violation of any such restrictions, laws, or regulations, and will not transfer the Game or its documentation to any foreign national or destination prohibited by such laws without obtaining and complying with requisite government authorization.

E. US Government Restricted Rights. The Game and related documentation are “Commercial Items,” as defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” as these terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. In accordance with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are licensed to U.S. Government end users (i) only as Commercial Items and (ii) with only those rights granted to all other end users under the terms and conditions of this Agreement. Kluge Interactive reserves all unpublished rights under the copyright laws of the United States.

F. Entire Agreement. This Agreement constitutes the entire understanding between you and Kluge Interactive, superseding all prior agreements, whether oral or written. You acknowledge that you are not relying on any promises, representations, or warranties not expressly stated in this Agreement. No failure by either party to exercise any right under this Agreement will constitute a waiver of those rights.

G. No Waiver. Kluge Interactive’s failure to enforce a provision of this Agreement shall not be construed as a waiver of such provision or diminishment of any right to enforce such provisions. Further, Kluge Interactive may choose to waive enforcement of a provision of this Agreement in a particular instance; however, you are still obligated to comply with that waived provision in the future.

H. Force Majeure. Kluge Interactive shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Kluge Interactive, such as natural disasters, unforeseen intrusions into our cyberspace, war, cybersecurity incidents, terrorism, riots, embargoes, acts of civil or military authorities, pandemics, acts of God, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials. However, Kluge Interactive will take reasonable steps to mitigate the effects of such events where possible.

I. Survival. Any provisions of this Agreement that by their nature should survive termination shall survive.

J. Severability. If any provision of this Agreement is determined to be invalid, illegal, or unenforceable, such provision shall be severed, and the remaining provisions shall continue in full force and effect, unless the invalid provision is essential to the Agreement, in which case the Agreement shall be reformed to most closely reflect the original intent.

K. Controlling Language. The original language of this Agreement is English even if it may be available in other languages. By selecting “I Agree” through any acknowledgement method, you confirm that you have reviewed and accepted the terms of this Agreement. If you cannot access the Agreement in full, you must exit the Game and refrain from use until you have done so. The English version of this Agreement controls any dispute between you and us arising from or related to this Agreement. The English version can be accessed at https://synthridersvr.com/eula.

L. Contact Us. If you provide us with your email address for any purpose, you agree to receive all notices and communications (“Notices”) from us in electronic form at such email address. Delivery of any Notice from us is effective when sent to your email address, regardless of whether you actually receive or read the Notice. You agree to send us all legal notices, including notices of dispute and/or notices of infringement, to the address below.

For issues regarding customer support, please contact our support team as follows:

By mail:
ATTN: Synth Riders Customer Support
Kluge Interactive.
4751 La Villa Marina, Unit K
Marina del Rey, CA 90292
By email: [email protected]

M. Email Notice. By providing an email address, you affirmatively consent to receive all legal and non-legal communications electronically. Notices sent via email will be deemed received on the date sent, unless the sender receives an automated failure message.

N. Acceptance. By selecting “I Agree,” “Accept,” “Agree/Continue,” “OK,” or any other localized equivalent, or by downloading, installing, accessing, or using the Game, you affirmatively accept and agree to be bound by this End User License Agreement. If you do not agree to these terms, you may not access or use the Game. Do not install, launch, or use the Game unless you accept all of the terms and conditions in this Agreement.

Last Updated: June 2, 2025