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Synth Riders Privacy Policy – Websites

Version 1.1 (Mar 17, 2023)

Synth Riders respects your privacy and we are committed to protecting it through our compliance with this Privacy Policy (“Privacy Policy” or this “Policy”) which incorporates a Cookies Policy.

This Privacy Policy describes the types of information we may collect from you (or that you may provide) when you visit synthridersvr.com (the “Website”) and all our related websites and social media presences without limitation (collectively, the “Websites”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

For additional information regarding Privacy Policies for Kluge Interactive, please see Kluge Interactive Privacy Policy

For additional information specific to the Synth Riders Game, please see Synth Riders Privacy Policy – Game

This Policy applies to information we collect:

  • On our Websites.
  • In email and other electronic messages between you and our team.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites. By accessing or using our Websites, you agree to this Privacy Policy. This policy may change from time to time. Your continued use of our Websites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Websites, including information:

  • by which you may be personally identified, such as name, e-mail address, telephone number, address, or any other identifier by which you may be contacted online or offline (“personal information”); and/or
  • that is about you but individually does not identify you, such as “aggregate” or “anonymized” data.

We collect this information:

  • Directly from you when you provide it to us; and
  • Automatically as you navigate through the site. Information collected automatically may include information collected through cookies.

Information We Collect Through Automatic Data Collection Technologies

The information we collect on or through our Websites may include:

  • Information that is about you but does not individually identify you, such as “aggregate” or “anonymized” data.
  • Information that you provide by filling in forms on our Websites. This includes information provided at the time of requesting further information, signing up to playtest, requesting a media kit, applying for a job, entering a contest or subscribing to our mailing list. We may also ask you for information when you report a problem with our Websites.
  • Details of your visits to our Websites, including traffic data, location data, logs and other communication data.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Your search queries on our Websites.

Again, the information we collect automatically is statistical (anonymized) data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways. It helps us to improve our Websites and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Websites according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Websites.

The Automatic Data Collection Technologies We Use

We store First Party Tracking Technologies when you visit or access our Websites, when you interact with embedded items on our Websites, and/or when you interact with Kluge Interactive’s content on Third Party websites (e.g., social media pages). In addition, we authorize certain Third Parties (e.g., our social media and analytics providers) to store Third Party Tracking Technologies.

The technologies we use for this automatic data collection may include Cookies (or browser cookies). A cookie is a small file (piece of text) that’s placed on the hard drive of your computer or mobile device when you visit a webpage. A cookie file is stored in your web browser and allows the Service or a Third Party to recognize you and make your next visit easier and the Service more useful to you. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Third Parties We Authorize To Use Cookies and Other Tracking Technologies

We authorize the following Third Parties to use the Tracking Technologies which are listed below:

GOOGLE ANALYTICS

Third Party Tracking Technologies: Performance Tracking Technologies

Google Analytics uses cookies to collect information about how people use our Websites. Specifically, it collects aggregate (anonymous) information on the number of website visits, certain demographics, likes, interest, user attrition and traffic flow. We use this information to improve user experience on our Websites.

In addition, this data is collected for remarketing and retargeting purposes (i.e., data is used for recommending relevant related content). See Google Analytics Privacy Policy

FACEBOOK

Third Party Tracking Technologies: Social Media/Advertising/ Performance Tracking Technologies

Facebook stores cookies which allow the Facebook “Like” social sharing functionality but only if you click on the Facebook “Like” button on our Website or log in to the Website using your Facebook account. Facebook also uses cookies to collect aggregate demographics and interests data, which are collected for the purpose of gaining audience insight and advertising (i.e., collecting data used for recommending relevant related content).

Our pages on Facebook collect aggregate information on sales, the countries where content is downloaded, and number of product views. We use this information to gain audience insight, track product sales/revenue achievements, and set benchmarks. See Facebook Privacy Policy.

REDDIT

Third Party Tracking Technologies: Social Media Tracking Technologies

This cookie collects aggregate traffic statistics for the purpose of audience insight. See Reddit Privacy Policy.

TWITCH

Third Party Tracking Technologies: Performance Tracking Technologies

This technology is used for the purpose of gaining audience insight. Specifically, Twitch uses cookies to track how people watch videos; including information on how much of each video is watched and how many times (on average) each video is watched. See Twitch Privacy Policy.

TWITTER

Third Party Tracking Technologies: Social Media/Advertising Tracking Technologies

Twitter stores cookies which allow you tweet about Kluge Interactive content; plus, its cookies collect information on aggregate demographics and interests for the purpose of advertising (i.e., collecting data used for recommending relevant related content). See Twitter Privacy Policy.

STEAM

Third Party Tracking Technologies: Performance Tracking Technologies

Steam collects aggregate information on sales, the countries where content is downloaded, and number of product views. We use this information to gain audience insight, track product sales/revenue achievements, and set benchmarks. See Steam Privacy Policy.

META STORE

Third Party Tracking Technologies: Performance Tracking Technologies

This cookie is used (in conjunction with Facebook) to collect information on aggregate sales data, the country of origin for purchases, and aggregate return frequency data. We use this information to gain audience insight, track product sales/revenue achievements, and set benchmarks. See Meta Platforms Privacy Policy.

YOUTUBE

Third Party Tracking Technologies: Social Media/Advertising Tracking Technologies

Youtube uses cookies to track how people watch videos; including information on how much of each video is watched and how many videos each visitor views. This data is used to gain audience insight and for advertising purposes (i.e., recommending relevant related content). See YouTube Privacy Policy.

MAILCHIMP

Third Party Tracking Technologies: Performance Tracking Technologies

Our newsletters are exclusively opt-in, and this cookie collects the following information (which users input): email addresses and names (first and last). We use this information to send company information for business development purposes. See MailChimp Privacy Policy.

We reserve the right to authorize additional Third Parties to use Tracking Technologies to collect information for internal business purposes of experience tuning, maintenance and bug tracking in accordance with our Privacy Policy.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Websites and their contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • To fulfill the purpose for which you provide it. For example, if you give us an email address to use the Support Form or Newsletter Signup features of our Website, we will transmit the contents of that email and your email address to the recipients.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Kluge Interactive, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

If you do not wish to have your email address/contact information used by the Company to promote our own products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by sending us an email stating your request to [email protected].

Accessing and Correcting Your Information

You can review and change your personal information by sending us an email at [email protected]. Specifically, you can send us an email to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on systems which adopt industry best practice for security (Amazon AWS S3, Mailchimp).

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Websites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.

Changes to Our Privacy Policy

We may revise this Privacy Policy, for example, to reflect changes in the law, our practices, or features of our products. It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. These changes will be effective immediately upon posting. As a result, you should periodically review the Privacy Policy so that you are up to date on our most current policies and practices. The date the privacy policy was last revised is identified at the top of the page.

By using our Websites you agree to the terms and conditions of this Privacy Policy, and, by continuing to use our Websites after changes have been made, you agree to the changes.

For More Information

If you have any questions or concerns regarding this Policy, please contact us here